Privacy Statement

This statement provides information on how Enwealth approaches processing your personal data. Our focus and commitment to respecting your privacy and safeguarding your personal data remain stronger than ever.

Terms used in this Statement

Personal Data

Personal data comprises all the details Enwealth holds or collects about you, directly or indirectly, your contributions, transactions you effect, financial information, interactions and dealings with Enwealth, including information received from third parties, the public domain, collected through use of our website, cookies, and our electronic services. Examples include your name and address, and information such as your income. Information relating to a sole trader, commercial partnership, or professional partnership is also considered personal data.

Processing Data

Processing means anything that can be done with personal data. This includes the collection, storage, use, transfer, and removal of data.

Purposes for which we may process your Personal Data

To enable us to fulfil the contract between us for the products or services you have requested, we need to process your personal data for purposes including the following:

For some purposes in connection with the service you have requested, we have a legal or regulatory obligation to process your Personal Data. These purposes include:

We may also process your Personal Data in line with any voluntary codes; to effect agreements between any client of Enwealth and any authority, regulator, or enforcement agency; to comply with policies (including Enwealth policies) and good practice standards where it is in our legitimate interest to do so.

We may also process your Personal Data where it is in our legitimate interests to seek professional advice, including, in connection with any legal proceedings (including any prospective legal proceedings), for obtaining legal advice or for establishing, exercising or defending legal rights.

Security

Personal Data may be transferred to, or stored at, a location outside of your country of residence, which may not have data protection law. The security of your personal data is important to us. Enwealth has technical and organisational security measures in place to safeguard your personal data. When using external service providers, we require that they adhere to security standards mandated by Enwealth. We may do this through contractual provisions, including any required by a privacy regulator, and oversight of the service provider. Regardless of where personal data is transferred, we take all steps reasonably necessary to ensure that personal data is kept securely.

You should be aware that the Internet is not a secure form of communication and sending us any personal data over the Internet carries with it risks including the risk of access and interference by unauthorized third parties. Information passing over the Internet may be transmitted internationally (even when sender and recipient are located in the same country) via countries with weaker privacy and data protection laws than in your country of residence.

Other Terms and Conditions

There may be specific terms and conditions to our product agreements that govern the collection, use and disclosure of your personal data. Such other terms and conditions must be read in conjunction with this Privacy Statement.

Retention

We retain your personal data in line with our legal and regulatory obligations and for business and operational purposes. In the majority of cases this will be for seven years from the end of your relationship with us.

Automated decisions and profiling

We may use profiling, including behavioural analysis, to assist us to provide you with better services, to make decisions and to prevent money laundering, terrorism, fraud and other financial crime, If any profiling will result in an automated decision relating to you, we will let you know and you will have the right to discuss the decision with us.

Marketing

We may use your Personal Data:

i. to conduct market research and surveys with the aim of improving our products and services;
ii. for marketing purposes, promotional events, competitions and lucky draws.

We process your Personal Data for these purposes because it is in the interest of our business to do so with the intention of improving our products and services and generating business. We will not send you marketing material if you have specifically asked us not to do so. You have the right to opt out of receiving marketing material at any time. To do so please contact Enwealth or relationship manager.
If you change your mind and ask us not to send you marketing material or other promotional or research material you have subscribed to receive, we may need to retain a record that you have asked us not to do so to ensure that you do not receive anything further.

Monitoring

To the extent permitted by law, we may record and monitor your electronic communications with us to ensure compliance with our legal and regulatory obligations and internal policies for the purposes outlined above.

Your Rights

Subject to applicable law, regulations and/or financial industry guidelines, you may have the following rights:

Whom to contact to place a complaint or log in an inquiry regarding Personal Data

If you have any questions concerning the processing of personal data by us, please contact: your Relationship Manager with which you engage. In the case of matters concerning the exercising of your rights and other questions about the processing of your personal data kindly contact us on compliance@enwealth.co.ke or through our official communication channels.

Right to amend this privacy statement

We reserve the right to amend this privacy statement at any time. All amendments to this privacy statement will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this privacy. You are advised to visit this site regularly to check for any amendments.