Terms and Conditions

How we use the personal information we collect

We need to collect personal or other information if we are to meet our obligations to you on service delivery, to follow your instructions, to inform you of new services and to ensure that our business and solution is geared towards your needs.

Use of technology to monitor your use of our website

We gather and analyse information on our visitors’ routine use of this website. We use this information to monitor which areas of the website are most frequently visited, to assist us to continue developing a value-added service. This information is pooled so individual personal information, behaviour or patterns cannot be identified.

Cookies

Cookies are small text files that are stored in a user’s computer when they visit a website. This data is stored on your browser. The cookie is sent back to our webserver each time you visit our website. Cookies are not computer programs and do not run on a computer like programs do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website and our online services may not function properly.

Mail, email or SMS promotions

If you have given us permission to do so, we may use your personal information to send you updates on new services or products that may be of interest to you. We may also occasionally mail, email, or SMS updates to you about us, our products and services, or those of our partners. You can get off our mailing list by contacting us if you prefer to stop receiving the updates.

Third parties

When we contract other organizations to offer support services, we hold them accountable to our privacy policies as far as their work may require them to have access to the personal data of our clients.

Our website may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites.

We will not disclose personal information to anyone outside Enwealth without your permission unless:

1. We are compelled to do so by law or in terms of a court order;
2. ​It is in the public interest to do so;
3. It is necessary to protect our rights

Our security practices

We are committed to providing secure online services. As such, all interactions with our websites or online platform are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when completing online processes. Our Internet servers are protected by firewalls. Access to information on these servers is restricted to authorized personnel only

To ensure that you benefit from our security you should read the security tips we may post on our site from time to time

Privacy and security statements applying to specific online services

Different online services may have their own privacy and security policies because the nature of their service or products demand a deviation from our general policy. These specific policies will apply to and exclusively govern your use of the particular online service.

Right to amend this privacy and security statement

We reserve the right to amend this privacy and security statement at any time. All amendments to this terms and conditions will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this privacy. You are advised to visit this site regularly to check for any amendments.

If you have any questions about this privacy and security statement, please email us on customerservice@enwealth.co.ke